Bitpanda GmbH
Last reviewed
2026-08-09
Compliance snapshot
- MiCA CASP authorization — FMA, Austria — EU/EEA passporting live
- E-money licence (Bitpanda Payments GmbH) for fiat accounts
- Trustpilot 4.3/5 · 18,100 reviews
- No incident affecting customer assets on record
Overall concern
Low concern
EU-domiciled broker with an Austrian MiCA authorization, an e-money licence and an established bank-partnership business.
Regulatory
Licenses & registrations
- 🇦🇹 AustriaAuthorizedMiCA CASP authorizationFinanzmarktaufsichtFMAC-AT-2025-00062025-01-23Verify at source
- 🇦🇹 AustriaAuthorizedE-money institution licenceFinanzmarktaufsichtFMAEMI-AT-2020-00312020-12-15Verify at source
- 🇩🇪 GermanyAuthorizedCrypto custody licenceBundesanstalt für FinanzdienstleistungsaufsichtBaFinBaFin-KV-2023-00442023-03-28Verify at source
- 🇫🇷 FranceRegisteredPSAN registrationAutorité des marchés financiersAMFE2022-0212022-03-11Verify at source
User signals
Reputation
Trustpilot-style score
4.3/ 5
4.3
18,100 reviews
Stable (12m)
App ratings
- App Store
- 4.6
- Google Play
- 4.4
Press sentiment (12m)
Positive6
Neutral2
Negative1
Media
Recent press
- 2026-07-11Broker signs third major bank distribution dealPositive
Reuters — A European retail bank will offer crypto through the firm's technology unit.
- 2026-04-16Technology arm expands white-label offeringPositive
Bloomberg — Bank clients can now embed custody and trading through one API.
- 2026-01-22Product range trimmed under EU rulesNeutral
CoinDesk — A small number of tokens were removed from the platform.
- 2025-10-20Competition intensifies for European retail flowsNegative
Financial Times — Margins tightened as bank-owned platforms entered the market.
History
Incidents & enforcement
- 2022-06-14Outage
Order execution delays during a market-wide sell-off.