Luno Money Ltd
Last reviewed
2026-07-29
Compliance snapshot
- FCA cryptoasset registration (UK); FSCA licence in South Africa
- No EU CASP authorization — EEA clients not served
- Trustpilot 3.9/5 · 6,900 reviews
- No security incident affecting customer assets on record
Overall concern
Medium concern
Well-regulated in the UK and emerging markets with a stable record, but no EU CASP authorization and limited European fiat coverage.
Regulatory
Licenses & registrations
- 🇬🇧 United KingdomRegisteredCryptoasset firm registration (AML)Financial Conduct AuthorityFCAFRN 9287682022-03-25Verify at source
- 🇿🇦 South AfricaAuthorizedCrypto asset FSP licenceFinancial Sector Conduct AuthorityFSCAFSP 513592024-04-15Verify at source
- 🇲🇾 MalaysiaAuthorizedRecognised market operator (DAX)Securities Commission MalaysiaSCRMO-DAX-2019-0022019-06-06Verify at source
User signals
Reputation
Trustpilot-style score
3.9/ 5
3.9
6,900 reviews
Stable (12m)
App ratings
- App Store
- 4.5
- Google Play
- 4.3
Press sentiment (12m)
Positive4
Neutral4
Negative1
Media
Recent press
- 2026-06-20Exchange deepens African market presencePositive
Reuters — New local payment rails were added in two countries.
- 2026-03-11Parent group reviews strategic optionsNeutral
Bloomberg — The owner explored a partial sale of the business.
- 2025-12-05Firm keeps EU expansion on holdNeutral
CoinDesk — Management said an EU licence is not a near-term priority.
- 2025-08-27Emerging market crypto adoption keeps risingPositive
Financial Times — The venue was cited among leading platforms in the region.
History
Incidents & enforcement
- 2023-05-10Outage
Deposit processing delays for one banking corridor over two days.