VASPCheck

VASP Compliance Summary — Bitbank

Bitbank, Inc. · Exchange · Japan

Exported 2026-08-25

Data reviewed 2026-08-10

Overview

Compliance snapshot

Overall regulatory statusAuthorized

EU MiCA statusNot in scope

JFSA crypto-asset exchange service provider registration
Customer crypto assets held in cold storage under Japanese segregation rules
Trustpilot 3.8/5 · 260 reviews
No customer-asset loss recorded since launch

Low concern

JFSA-registered exchange with full cold-storage segregation of customer assets and no material security or enforcement events on record.

Authorizations

Licenses & registrations

Jurisdiction	Regulator	Authorization	Status	Reference	Granted
Japan	Financial Services Agency JFSA · https://www.fsa.go.jp/en/regulated/licensed/index.html	Crypto-asset exchange service provider registration	Authorized	Kanto Bureau 00004	2017-09-29

Reputation

Reputation scores

Trustpilot-style score3.8 / 5

Reviews260

App Store4.4

Google Play4.1

12-month trendflat

Press sentiment (12m)+5 / ~3 / −1

Media

Recent press

Date	Source	Headline & summary	Sentiment
2026-07-05	Reuters	Bitbank leads domestic altcoin liquidity The venue retained deep yen order books outside bitcoin.	Positive
2026-04-02	Bloomberg	Japanese exchanges prepare for new disclosure rules Operators aligned reporting with revised guidance.	Neutral
2026-01-08	CoinDesk	Bitbank adds lending product A regulated lending service opened to retail clients.	Neutral
2025-09-25	Financial Times	Cold-storage ratios published across Japan Bitbank reported full cold storage of customer crypto assets.	Positive
2025-05-18	Reuters	Yen trading volumes climb Domestic activity rose across licensed venues.	Positive

Risk events

Incidents & enforcement

Date	Type	Amount	Description
2022-01-19	Outage	—	Trading halted for around one hour during an infrastructure migration.

Profile

Key facts

Founded2014

Websitebitbank.cc

Fiat currenciesJPY

Proof of reservesPartial

Custody modelFull cold storage with trust-account fiat segregation

Legal entitiesBitbank, Inc. (JP)

Bitbank

AuthorizedNot in scopeESMA register

Bitbank, Inc.

Exchange🇯🇵 Japan Founded 2014bitbank.cc

Visit website

Last reviewed

2026-08-10

Compliance snapshot

JFSA crypto-asset exchange service provider registration
Customer crypto assets held in cold storage under Japanese segregation rules
Trustpilot 3.8/5 · 260 reviews
No customer-asset loss recorded since launch

Overall concern

Low concern

JFSA-registered exchange with full cold-storage segregation of customer assets and no material security or enforcement events on record.

Regulatory

Licenses & registrations

Jurisdiction	Regulator	Authorization	Status	Reference	Granted
🇯🇵 Japan	Financial Services AgencyJFSA	Crypto-asset exchange service provider registration	Authorized	Kanto Bureau 00004	2017-09-29

🇯🇵 Japan
Authorized
Crypto-asset exchange service provider registration
Financial Services AgencyJFSA
Kanto Bureau 000042017-09-29
Verify at source

User signals

Reputation

Trustpilot-style score

3.8/ 5

3.8

260 reviews

Stable (12m)

App ratings

App Store: 4.4
Google Play: 4.1

Press sentiment (12m)

Positive5

Neutral3

Negative1

Media

Recent press

2026-07-05
Bitbank leads domestic altcoin liquidityPositive
Reuters — The venue retained deep yen order books outside bitcoin.
2026-04-02
Japanese exchanges prepare for new disclosure rulesNeutral
Bloomberg — Operators aligned reporting with revised guidance.
2026-01-08
Bitbank adds lending productNeutral
CoinDesk — A regulated lending service opened to retail clients.
2025-09-25
Cold-storage ratios published across JapanPositive
Financial Times — Bitbank reported full cold storage of customer crypto assets.
2025-05-18
Yen trading volumes climbPositive
Reuters — Domestic activity rose across licensed venues.

History

Incidents & enforcement

2022-01-19Outage
Trading halted for around one hour during an infrastructure migration.